Privacy Policy

We use the information submitted through our contact form for exactly one purpose: to read, understand, and respond to your inquiry, and to route it internally to the right team based on the reason you selected (for example, a billing question reaches our billing address, a security report reaches our security address).

We do not use contact-form information for advertising, do not sell it, and do not use it to build marketing profiles.

Standard technical/server log data is used only for the operation, security, and troubleshooting of the website — for example, identifying and blocking automated abuse of the contact form.

We aim to keep the number of third parties who can see your information as small as possible, and to name every one of them here honestly.

We use Resend, a third-party transactional email-delivery service, to deliver information you submit through our contact form to the appropriate internal address (for example, a billing question to our billing address, a security report to our security address). Resend processes this information solely to deliver that message on our behalf — we do not use it for marketing or analytics, and we do not share your information with any other third party for any other purpose.

Resend's own handling of the information it processes on our behalf — including how long it retains delivery logs — is governed by Resend's own privacy policy, which we encourage you to review; we do not control, and are not in a position to restate, the specifics of a third party's internal practices.

We do not have any other active third-party CRM or analytics service integrated with this website.

This website does not use cookies, and does not use any third-party analytics or tracking technology, at this time.

If that changes in the future — for example, if we add privacy-respecting analytics to understand site usage — we will update this section before that change ships, and will describe exactly what is collected and why.

This website does not maintain a database of contact-form submissions. A submission is validated and handed to Resend, our email-delivery provider, to deliver to the appropriate internal address; this website itself does not store it anywhere else.

We retain the resulting email, and any reply thread, for as long as reasonably needed to address your inquiry, consistent with our normal email-retention practices, and then delete it.

We have not adopted a specific fixed retention period (e.g. a defined number of days or months) beyond that, because none has genuinely been decided yet. If we do adopt one, this section will state it exactly.

We take reasonable, real technical steps to protect information submitted to this site. This website enforces HTTPS with HTTP Strict Transport Security, applies a restrictive Content Security Policy and standard secure HTTP response headers, and validates and sanitizes contact-form input on both the client and the server before it is processed.

We also apply automated abuse-prevention measures, such as rate limiting and spam filtering, to the contact form.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. We do not claim any third-party security certification (such as SOC 2 or ISO 27001) that we do not actually hold — see our Security page for more detail.

This website is a corporate informational site directed at businesses and adult visitors, and is not directed to children. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information through our contact form, please contact us at the address below and we will delete it.

RUZIBA Group LLC is based in Florida, United States, and every part of our current operation — including how information submitted through this site is handled — is U.S.-based.

If you are visiting from outside the United States, please be aware that any information you submit will be processed in the United States. Our long-term outlook includes serving customers and building relationships beyond the United States, but that is a future ambition we are working toward, not a description of international data-processing infrastructure that exists today.

Depending on where you are located, you may have rights over your personal information under the law that applies to you. Regardless of your location, you can always reach us using the contact details below to ask what information we hold about you and to request that it be corrected or deleted.

You can ask us what information we have that relates to a contact-form submission you made, ask us to correct it, or ask us to delete it, at any time.

To do so, email us at the address below. Because we do not maintain a persistent database of submissions, in most cases the honest answer will be that the only copy is in the resulting email thread, and we will act on your request accordingly.

We may update this Privacy Policy from time to time as our practices genuinely change — for example, if we add an email provider, adopt analytics, or set a formal retention period. We will update the date below whenever we do.

Last updated: 2026-09-24.

If you have any questions about this Privacy Policy or how we handle information submitted through this site, contact us at the address below.